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HP Designjet T120 Post Warranty Hardware Support

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  • Description

    Post Warranty packs can be purchased when your HP Designjet Printer is no longer covered by warranty or an extended support pack has expired
     
    HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
     
    Next business Day On-Site Repairs
     
    An HP authorised service technician will make the best effort to arrive at your site
    the next business day after the support agent performing remote troubleshooting
    dispatches the case.
     
    The service includes technical phone support, diagnostics, spare parts, material and labour.
     
    Meanings.....
     
    ND - Next working day
    OS - On-Site