Comprehensive Protection for Your DesignJet T870
HP Care Packs extend the same high standard of service included with the original HP warranty, offering peace of mind through professional technical support, genuine HP spare parts and on-site repairs carried out by HP authorised service engineers.
By extending coverage at the time of printer purchase, or before the existing warranty or Care Pack expires, you can lock in predictable costs and avoid unexpected repair expenses.
Your new HP DesignJet T870 ships with 2 year warranty as standard, the best time to buy a warranty extension is with the purchase of your plotter, this offers the lowest cost option and ensures reliability for up to an initial, extendable period of upto 5 years.
Next Business Day On-Site Repairs
With Next Business Day (NBD) On-Site support, an HP authorised service technician will make every effort to attend your site on the next working day once remote diagnostics have been completed and a service visit authorised.
This service is ideal for environments where printer uptime is essential.
What’s Included
- Next Business Day on-site service
- Technical phone support and remote diagnostics
- On-site repair by HP authorised engineers
- Genuine HP spare parts
- Parts and labour included (excludes consumables and accessories such as spindles)
- Budget predictable support costs
- Flexible Warranty Extension Options
HP Care Packs can be purchased:
- At the time of printer purchase, or within 90 days of purchase.
- As an extension to an active / expiring HP Care Pack
- Coverage can be extended to 3, 4 or 5 years, depending on the option selected.
- As a post warranty contract (options not listed), contact us for help.
Available Care Pack Options
- UK8L7E HP 3 year Next Business Day DesignJet T870 Printer (not MFP)
- UK8L8E HP 4 year Next Business Day DesignJet T870 Printer (not MFP)
- UK8L9E HP 5 year Next Business Day DesignJet T870 Printer (not MFP)
Service Terminology Explained
NBD | Next Business Day
OS | On-Site
DMR | Defective Media Retention
Defective Media Retention (DMR) allows customers to retain a defective hard drive for data security purposes. Where supported, an HP engineer will diagnose the fault and provide a replacement drive if required.
DMR is only applicable where a specified printer model includes an internal hard disk drive.
