Maintenance (FAQ's)
1. What is BricsCAD Maintenance?
BricsCAD Maintenance is an optional subscription plan that provides access to software updates, upgrades, and priority technical support for BricsCAD.
2. Is BricsCAD Maintenance required to use BricsCAD?
No, it is optional. You can continue to use BricsCAD without a Maintenance subscription, but you won't receive updates, upgrades, or access to priority support without it.
3. What benefits does BricsCAD Maintenance offer?
- Access to the latest updates and new versions of BricsCAD.
- Priority technical support from Bricsys.
- Cost-effective software upgrades compared to purchasing them separately.
4. How much does BricsCAD Maintenance cost?
The cost varies depending on the edition of BricsCAD (e.g., Lite, Pro, Mechanical, BIM). It is typically an annual fee. You can check pricing on the Bricsys website or here on the Plot it site.
5. Can I add Maintenance to my perpetual license later?
Yes, but this might depend on how much time has passed since you purchased the license. If too much time has elapsed, rejoining may incur additional fees or require you to purchase an upgrade.
6. What happens if I don’t renew my Maintenance subscription?
- You can continue using your current version of BricsCAD without issue.
- However, you will no longer receive updates, upgrades, or priority technical support.
7. Is BricsCAD Maintenance the same as a subscription license?
No, they are different:
- Maintenance: Adds benefits to perpetual licenses, such as updates and support.
- Subscription license: Requires ongoing payments to use the software and includes updates and support as part of the cost.
8. How do I renew my BricsCAD Maintenance plan?
You can renew directly through the Bricsys website, your account portal, or via the Plot it site.
9. Can I cancel my Maintenance plan?
Yes, but you won’t receive refunds for unused time. Once cancelled, you lose access to updates and support after the current term ends.
10. How do I get technical support under the Maintenance plan?
You can access priority technical support by logging into your Bricsys account and submitting a support request.
