Direct Service Support from plot-IT – HP Designjet T850 36" Printer 

We are an official HP DesignJet warranty Provider with in-house & trained by HP service engineers, we can make life easier with our UK based call center with direct access to our Technical teams.

Next business Day On-Site Repairs (mainland UK only) 

Warranty experience extended to  3 or 5 years at the time of purchase of your HP printer 

As an HP authorised service centre we will make the best effort to arrive at your site the next business day after remote troubleshooting, our typical response time is next day and default diagnoiss is completed quickly and with in the UK 

Service includes technical phone support, diagnostics, spare parts, material and labour.

Meanings…..

ND – Next working day

OS – On-Site

DMR – Defective Media Retention (DMR) service allows users to keep their defective hard drive for control over sensitive data. In the event of problems with the disk, an HP engineer diagnoses the disk and provides a replacement if required.

FULL Terms and Conditions can be found in the warranty pack, service is always equal to the manufacturers service level if not better.